18 selected reviews from homeowners across Southport, Birkdale, Formby, Ainsdale, Churchtown, Ormskirk and beyond.
“Called after a November storm took three ridge tiles off on Rufford Road. There the next morning, made it weather-tight same day and back to finish properly two days later.”
“Persistent leak into our bay window for two years — two previous roofers missed it. Found a corroded lead flashing on the back elevation. Sorted within a day, no leak in 18 months since.”
“Full re-roof on our 1970s semi in Ainsdale. Used stronger fixings than the original because of coastal exposure. Very confident in their approach and the price was fair.”
“Victorian detached on Freshfield Road — three valleys had been bodged with sealant. Full lead replacement in all three, properly dressed. No leaks since.”
“Chimney repoint on our Birkdale Edwardian — correct coastal mortar specification. The last repoint lasted 18 months, this one is still perfect three years on.”
“Emergency on a Sunday morning after storm damage. They were at our Birkdale property within three hours, made the ridge safe and gave a written quote for the full repair.”
“Edwardian near Botanic Gardens in Churchtown — sourced matching clay plain tiles before starting. Repair genuinely invisible. Conservation officer raised no objections.”
“Lead valley on our Victorian cottage — completely replaced in a day, properly dressed at both ends. No further issues.”
“Full chimney lead flashing on our Victorian on Lulworth Road. Stripped all original lead, replaced with grade-4 including step flashings. Dry for three winters.”
“Flat roof on our bungalow extension in Ainsdale — correctly graded drainage, no pooling, absolutely fine for two winters. Finally sorted after four previous repairs.”
“Called about a leak on our Derby Street Victorian in Ormskirk. They found a failed parapet gutter lead lining — a problem neither of my previous roofers had identified.”
“Full re-roof on our 1971 semi in Ainsdale. They identified nail sickness correctly at survey. The full replacement was the right call and the price was very fair.”
“Emergency after storm took four ridge tiles. Called at 7am, they were at the house by midday. Temporary fix that day, full repair a week later.”
“Chimney stack on a listed building in Churchtown — correct lime mortar, pointed to match original joints. Conservation officer confirmed it was correctly done.”
“Pre-purchase roof survey on a large Birkdale Edwardian. Detailed written report covering every element. Saved us from a nasty surprise on completion day.”
“Flat roof on Church Street property in Ormskirk. They understood the parapet details and got the drainage fall right, which the previous installation had not.”
“Ridge repointing on an exposed Aughton property near Ormskirk. Came on the right weather day, did the whole ridge in one visit. Good price and tidy finish.”
“Our chimney had been leaking for three winters. Found the lead had corroded through at the back soaker — only a full replacement would fix it. Completely dry now.”
We encourage customers to describe the specific job when leaving a review rather than simply giving a star rating. Reviews that mention the specific fault diagnosed, the material used, the street or area, and the outcome provide more useful information for prospective customers than 'great service'. The pattern of specific, detailed reviews in our Google listing reflects customers who are confident enough in the work to describe it in detail.
Several of our reviews describe situations where previous roofers had failed to find the source of a problem or had carried out repairs that did not hold. We value these reviews particularly because they reflect the diagnostic accuracy that matters most in roofing work — it is easy to replace a visible tile, it is harder to find a lead flashing failure behind a chimney breast that has been wet for two years. Reviews that describe successful diagnosis of a persistent problem are the ones that best reflect our approach.
A thread running through our Birkdale and Churchtown reviews is satisfaction with material matching and conservation area compliance. Period property owners who have previously dealt with contractors who used incorrect materials — concrete tiles on a clay tile conservation area property, cement mortar on a lime mortar chimney — are particularly appreciative when the correct approach is taken as standard. These reviews reflect our investment in materials knowledge and planning awareness that general roofing contractors do not always carry.
Many of our reviews mention the survey as much as the work. This reflects our approach: a thorough on-roof assessment that gives customers a clear, honest picture of what needs doing and why before any commitment is made. Customers who have previously experienced contractors who quoted without accessing the roof, or who found unexpected problems on the day and added to the bill, notice the difference immediately.
Several reviews specifically mention receiving a written specification with the quote and what that meant to them. A quote that names the tile manufacturer, specifies the mortar mix, confirms the lead grade, and states the guarantee terms gives customers confidence that the contractor understands what they are doing. It also provides protection if anything is done differently from what was agreed. Our written quote is a commitment, not a starting point for negotiation on the day.
The reviews we value most are those that describe the outcome one or two years after the work was carried out — not the satisfaction in the immediate aftermath when everything looks new. Reviews from customers describing a roof that has gone through one or two winters without the problem that prompted the call, or a flat roof that no longer pools after the outlet was correctly specified, or a chimney that a previous contractor had repeatedly treated with sealant and that is now correctly repointed and weather-tight — these are the reviews that mean the most to us as a business.
If you have had work carried out by us and would like to leave a review, search for Southport Roofing Experts on Google Maps and select Review. We read every review and respond where a response adds value. If you have a concern about work we have carried out, please contact us directly on 01704 620 427 before leaving a review — we address issues directly and promptly.
Free quotes, no call-out fees. The same quality of work that earned these reviews, on your property.
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